With the evolution of IT in past few decades, the World Wide Web has become a vital resource for the development, communication and recognition of establishments. With the age of traditional marketing and communication tucked behind, websites are positioned as the “new communication tool” and a must have resource for establishments. PIOTEC believes that websites act as a powerful supplement to the development of a company’s profile and brand that can add value and enhance the business strategy.

Our vision is simple: we exist to help our customers get the full benefit of business technology services and solutions in their day-to-day operations.

The key to achieving this vision is a mindset where every one of us works together. Making it easy to buy and use our solutions/services. Delivering on our promises; being respectful of differences; inspiring businesses to find new ways.

Get this right and PIOTEC will be a driving force in modern technologies and customer satisfaction.

We’re here to help & we care!

Video

Effective multimedia presentations include one primary element: Video. With the use of Videos, your key messages and objectives along with moving images, music, and effects can add a different approach to your presentation.

Web Video

The Internet is an essential tool for today's communications; it instantly provides a global audio/visual connection. You can enhance your company's cutting edge profile by creating a web site that features informative and entertaining video segments.

CD

Building an interactive, multimedia CD-ROM is an important resource for establishments seeking to impress and grow. A Multimedia CD-ROM is a digital profile as well as presentation with multiple means of communicating media (information). Using our tools and templates, we can design and create, a customized, interactive, multimedia CD-ROM that includes Graphic User Interface controls.

DVD

Sharp, professionally produced DVD presentations convey a corporate image that positions your company as an industry leader. DVD's offer multiple media applications, perfectly host large amounts of data, that can help you effectively communicate with the targeted markets.

Other Multimedia Services:

• Walkthrough Presentations: Build an environment that allows the user to feel like “they are actually there
• Video Editing
• Video Compositing

PIOTEC uses the most up-to-date digitization technology to ensure the highest degree of accuracy and cost efficiency in data capturing. We only use state-of-the-art optical character recognition (OCR), double-entry capture, and computerized data verification to ensure excellent keying accuracy in order to move them between the most popular Databases and other office application like MS Word, Excel, Outlook. With this tool, users can search, index and retrieve data from the entire document, in a few seconds, saving valuable time.

• Our Digitizing services include:
• Data Entry
• Business Cards digitizing
• Documents Scanning and archiving
  

PIOTEC Networking professionals are here to provide a central focal point for all of your networking needs. We are uniquely equipped to deliver well-engineered solutions to businesses. PIOTEC Technical Support Engineers have extensive experience with Computer Networking products and other data communications networking technologies including:

Since businesses need centralized database and connectivity between their branches nationwide and worldwide. We offer solutions ready for the branch to branch connectivity in short period of time and you can get real time connectivity as per your desired requirement for data network.

Here are some of the services mentioned for your understanding.

• Connectivity through DSL / Leased lines / VSAT & WIFI / WIMAX
• Network Design & Maintenance
• Network Installation & Testing
• Network Assessment & Maintenance
• Network Security

Network Consultancy

Our highly qualified experts also provide consultancy for those companies who have their own I.T Staff with moderate skills so we can help out to design or modify their networking needs as required.

In case, your company is running client/server network with limited staff we also offer cheaper cost than a resident system or network administrator. Our experts with their experience are readily available for full support ranging from directory services to complex edge and core hardware troubleshooting. Such accounts are regularly visited by a dedicated engineer twice a month or a standby in absence is also available. Response time for emergency tickets has been squeezed down to 24 hours.

Other Networking Services

Video conferencing

Conducting a conference between two or more participants at different sites by using computernetworks to transmit audio and videodata. For example, a point-to-point (two-person) video conferencing system works much like a video telephone. Each participant has a video camera, microphone, and speakers mounted on his or her computer. As the two participants speak to each other, their voices are carried over the network and delivered to the other's speakers, images appearing in front of the video camera appear in a window on the other participant's monitor. Multipoint videoconferencing allows three or more participants to sit in a virtual conference room and communicate as if they were sitting right next to one another. Until the mid 90s, the hardware costs made videoconferencing prohibitively expensive for most organizations, but they are much advanced and affordable today.

Many analysts believe that videoconferencing will be one of the fastest-growing segments of the computer industry in the latter half of the decade.

 Voice over IP (VOIP)

VoIP, or Voice over Internet Protocol, is a method for taking analog audio signals, like the kind you hear when you talk on the phone, and turning them into digital data that can be transmitted over the Internet.

How is this useful? VoIP can turn a standard Internet connection into a way to place free phone calls. The practical upshot of this method saves traditional costs you pay to your phone company. We help you make Internet phone calls, bypassing the traditional phone tariffs only using your internet connection yet you can stay connected for other tasks.

 IP PABX

Analog PABX are known to be expensive, bulky and a hassle that opened a window for a new technology i.e. IP PABX. It works the same rather better, but it’s less expensive, more reliable, extendable and faster than the analog counterpart.

Some of the features are

• Call Waiting
• Call Forwarding
• Call Conference
• Voice Mail
• VOIP (Can connect to other branch’s IP PBX)
• Call History or Call Log
• Voice Call recording

IP CAMS & DVR Systems

We are providing different solutions for the monitoring purpose. Such as IP CAMS, DVR, PSTN or GSM Modulator

Be anywhere in the world and get the live video of your factory, office or staff since an IP Cam works over data network bringing in the advantage over traditional cam.

Furthermore, you could use the existing data network or go wireless. For real-time monitoring, PIOTEC brings the solution over handheld devices as well e.g. O 2, I-mate, JAM & any other PC Phone.

Wireless Hotspot Gateways

With the help of wireless gateways you can offer free or charged internet service anywhere such as Hotels, Hospitals, Coffee Shop, Compounds, Restaurants & Café. Usage History can be checked by the URL and cards can be printed in one go.

The greatest asset in a business is its workforce. Better workforce helps businesses achieve their vision.

We, at PIOTEC, are committed to providing you with innovative and flexible staffing solutions to meet the challenges of today's changing business environment and your organization's specific needs.

We have access to global resources which assists us in searching workforce that fits best into the requirement and thus helps your organization maximize the efficiency and productivity.

We offer two staffing service delivery options:

• Period based service
• Project based service

As part of aligning IT to business, and through our strategic relationship with Microsoft Corporation; PIOTEC has dedicated a team of Microsoft

Dynamics expertise to serve its clients in Saudi Arabia and Middle East

The following products automate and streamline financial, customer relationship, and supply chain management to help you drive business success:

 Microsoft Dynamics AX

A comprehensive business management solution that provides midsize and larger organizations end-to-end industry specific functionality, Microsoft Dynamics AX also is built to make it easier to do business across locations and countries. With Microsoft Dynamics AX, you can be confident that your solution is relevant to the demands of your industry and business.

 Microsoft Dynamics CRM

Microsoft Dynamics CRM is a customer relationship management (CRM) solution that provides the tools and capabilities needed to create and maintain a clear picture of customers, from first contact through to purchase and post-sales. With sales, marketing, and customer service modules, Microsoft Dynamics CRM delivers a fast, flexible, and affordable solution that enables closer relationships with customers and helps you achieve new levels of profitability.

 Microsoft Dynamics GP

Microsoft Dynamics GP is a complete and scalable business management solution that helps growing and midsize organizations get up and running quickly, while maximizing the productivity of your people. It includes robust financial and operational functionality, such as business intelligence, reporting, budgeting, and forecasting, so you can be confident that your solution will adapt to the changing needs of your business.

 Microsoft Dynamics NAV

Microsoft Dynamics NAV is a business management solution for small and midsize organizations that helps you simplify and streamline your highly specialized business processes by rapidly adapting to the unique way you do business, enabling your people to be effective and your business to be competitive.

Microsoft Dynamics – Point of Sale

Microsoft Dynamics – Point of Sale streamlines single-store inventory management and reporting, automates transaction processing start-to-finish, and makes it easy to track customer information and maintain detailed customer histories. Point of Sale also includes Microsoft Office Accounting Professional 2007, delivering a true solutions suite that connects point-of-sale (POS) and financial management processes.

 Microsoft Dynamics Retail Management System (RMS)

Microsoft Dynamics Retail Management System (RMS) offers a complete point-of-sale (POS) solution that can be adapted to meet unique retail requirements. This powerful software package automates POS processes and store operations, provides centralized control for multi-store retailers, and integrates with Microsoft Office system programs, Microsoft Dynamics GP, and other popular applications.

 Microsoft Dynamics SL

Microsoft Dynamics SL is a business management solution specialized to help project-driven midsize organizations obtain reports and business analysis, while helping increase efficiency, accuracy, and customer satisfaction. With powerful solutions for professional services, operations, field services and construction management, you can be confident that projects are estimated correctly, completed on time, and meet your customers' requirements.

 Microsoft Dynamics Snap

Microsoft Dynamics Snap—part of the new breed of applications called Office Business Applications (OBAs)—can help your people more easily get timely and accurate data out of or into Microsoft Dynamics applications without ever having to leave the Microsoft Office applications they're most familiar with. This helps save time, boost productivity, speed collaboration, and improve processes.

End User Training

As a partner with RWD Technology, RWD has a long and successful history helping clients implement ERP software. They are the market leader in workforce performance improvement with experience on more than 500 implementations worldwide. Understand that the success of your end users will ultimately lead to the success of your implementation.

Your ERP software provides the infrastructure to manage your systems, but your employees are the ones that will work within those systems to keep your business running smoothly. A well trained and confident user will help you effectively apply the technology you have put in place. Whether you are introducing software for the first time, upgrading to a new release, or providing ongoing performance support training, RWD can help you develop the training materials you need.

As a partner with RWD Technology, RWD provides solutions covering the full spectrum of eLearning needs, including strategy, custom courseware, web-based training, infrastructure and applications, and learning systems integration. RWD has extensive experience developing and hosting Web-based courseware, certifications, and testing and assessment tools, especially with channel partners and suppliers of our major clients, such as Cisco, Autodesk, 3Com, and HP. AT&T is our Tier 1 hosting provider that will ensure (via an SLA) access to courses 24/7. In addition, we have a high quality u360 customer service practice to assist your user population and guarantee its successful adoption of our learning solution. Our hosted u360 system has more than 130 customer installations with registered users in 200 countries.

Customer relationship management (CRM) is one of the most sensitive and critical factors in the equation for business success.

Our CRM products and services are designed to fulfill not only your expectations, but more importantly, the expectations of your customers.

Today's enterprises generate information at a prodigious rate, yet they rarely realize the full potential of this information. Free flow of strategic information is often checked by a variety of seemingly intractable factors, from organizational silos to incompatible formats. The consequences of poor content management can be measured in missed opportunities and lagging profitability. Inability to manage information effectively is directly responsible for redundant effort, costly errors, compliance and security failures, and poorly informed decision making that can inhibit corporate growth.

RWD's Enterprise Content Management Suite, infoMaestro™ addresses these issues head-on, with a forward-looking comprehensive solution that takes a holistic approach to enterprise content management (ECM). infoMaestro™ incorporates the range of functionality that transcends the information requirements of individual departments, processes, or teams. RWD Technologies designed infoMaestro™ utilizing our expertise in process mapping; systems integration; critical enabling technologies and solutions such as Extensible Markup Language (XML), Customer Relationship Management (CRM); content management and dynamic publishing. infoMaestro™ can help your company better author, manage, and distribute information for maximum productivity.